Privacy Policy
1. Introduction
Welcome to Mailblast. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our email marketing services. By using Mailblast, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When you register for Mailblast, we collect personal information necessary to create and manage your account, such as:
- Name
- Email address
- Billing and payment information
- Business information (if applicable)
2.2 Usage Data
We automatically collect information about how you interact with our service, which may include:
- IP address
- Browser type and version
- Pages visited and time spent on those pages
- Date and time of access
- Device information
- Referral sources (such as the website you came from)
2.3 Email Campaign Data
As part of using our service, you may provide data related to your email campaigns, including:
- Recipient email addresses
- Email content
- Campaign performance metrics (e.g., open rates, click-through rates, bounce rates)
3. How We Use Your Information
We use the information we collect in the following ways:
- To provide, maintain, and improve Mailblast's services.
- To process payments and manage billing.
- To communicate with you about updates, security alerts, and support-related matters.
- To analyze your usage of the platform to improve our services and enhance user experience.
- To ensure compliance with legal obligations (e.g., anti-spam regulations).
4. Sharing Your Information
We respect your privacy and will not share, sell, or rent your personal information to third parties, except in the following cases:
- Service Providers: We may share information with third-party service providers who assist us in operating our platform, processing payments, and providing customer support.
- Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If Mailblast is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no system can guarantee 100% security, so we urge you to take precautions when sharing sensitive information online.
6. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.
- Objection: You can object to the processing of your personal data under certain circumstances.
- Withdrawal of Consent: Where we rely on your consent to process your data, you can withdraw your consent at any time.
To exercise your rights, please contact us at [support@mailblast.com]. We will respond to your requests in accordance with applicable laws.
7. Data Retention
We retain your personal information for as long as is necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed for these purposes, we will securely delete or anonymize it.
8. Cookies and Tracking Technologies
Mailblast uses cookies and similar tracking technologies to improve your experience and analyze usage of our platform. Cookies are small text files stored on your device that help us remember your preferences and optimize the service. You can control cookie settings through your browser, but please note that disabling cookies may impact the functionality of our service.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before submitting any personal information.
10. International Data Transfers
If you are located outside of the jurisdiction where Mailblast's servers are located, please be aware that your data may be transferred to, processed, and stored in a different country. By using Mailblast, you consent to the transfer of your information to countries outside your own.
11. Children's Privacy
Mailblast is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 18, we will take steps to delete the information as soon as possible.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the "Last Updated" date at the top of this document. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: support@mailblast.com